{"id":12578,"date":"2026-06-23T12:52:17","date_gmt":"2026-06-23T10:52:17","guid":{"rendered":"https:\/\/tolino.sech-ki.de\/service-information\/"},"modified":"2026-10-14T15:38:04","modified_gmt":"2026-10-14T13:38:04","slug":"service-information","status":"publish","type":"page","link":"https:\/\/tolino.sech-ki.de\/en\/service-information\/","title":{"rendered":"Service Information"},"content":{"rendered":"

<\/span><\/div>

Service Information for tolino eReaders and Apps<\/p><\/h1><\/div>

Whether you have questions about the tolino eReader, your bookseller account, or how to use certain features, please use the contact form below to submit your specific inquiry. <\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div>

tolino Customer Service<\/strong><\/span>:
\nContact us easily via the contact form<\/p>\n

\n
\n
<\/div>\n<\/div>\n<\/form><\/h2><\/div>

Please note: Customer service for tolino eReaders is handled by the respective tolino retailer who sold you the device. There is no separate tolino customer service department. Accordingly, your contact requests submitted via our form will be automatically forwarded to your tolino retailer\u2019s support team, where they will be processed. A retailer\u2019s store is automatically preinstalled on every tolino eReader. <\/p>\n

This bookseller is also always your point of contact for any questions regarding the device and related matters. As a rule, this is the bookseller from whom you purchased the device. However, that doesn’t mean you necessarily have to be registered there.<\/p>\n<\/div><\/div><\/div>

<\/div><\/div><\/div><\/div>

Your contact information<\/h2><\/div>

Please provide your complete contact information. Keep in mind that your information is important for us to answer your question or help you with any issues you may have.<\/p>\n<\/div>