Accessibility Information
This information applies to the https://mytolino.de website as it will be available as of June 28, 2025. The website can be accessed at the following domains and subdomains:
https://www.mytolino.de
https://www.tolino.de
https://www.mytolino.com
General Description
On our website, you’ll find comprehensive information about the world of tolino—from our lineup of tolino eReaders and helpful tips on using these devices to the tolino apps and the tolino webreader. We also offer reading recommendations, the latest bestsellers, and other exciting reading options.
You can contact us directly via a contact form, subscribe to our newsletter, and find out about our social media presence.
Information About the Manufacturer and Supplier
tolino media GmbH & Co. KG
Albrechtstraße 14
80636 Munich
Commercial Register:
Munich Local Court, HRA 98454
Company headquarters: Munich
VAT ID No. DE 273166628
General Partner: tolino media Verwaltungsgesellschaft mbH | Registered office: Munich, Munich Local Court HRB 196632
Managing Director: Dr. Bernhard Mischke
Phone: +49 89 / 45 22 01 8 – 20
Email: info@mytolino.com
Requirements, Status of Compliance, and Implementation
The website complies with the requirements of the Regulation Implementing the Act on Strengthening Accessibility (BFSG).
The following standards and guidelines were applied:
- Harmonized European Standard (EN) 301 549, Version 3.2.1
- Web Content Accessibility Guidelines (WCAG), Version 2.1, Levels A and AA
We are constantly implementing measures to improve the website’s accessibility and user experience. These include, for example:
- We seek advice from experts in digital accessibility.
- The website underwent an independent, external accessibility test.
- Employees have been and continue to be educated and trained on the topic of digital accessibility.
- Accessibility requirements have been integrated into relevant internal processes (concepts, design, development, and others).
- We conduct both automated and manual tests internally.
- People with disabilities test the website for usability.
Accessibility Details
Basics
- You can use the website with assistive technologies without losing any information.
- This website protects your privacy. This also applies to its accessibility features.
- You can verify your identity or authenticate yourself on the website in an accessible manner. There are alternatives to biometric identification and authentication.
- Security and payment features are accessible to all users.
See
The website works for users with limited or no vision. It does not require vision or color perception. In addition, alternatives to visual presentation are available.
Font, Contrast, Spacing
The font, font size, and typeface were chosen to ensure good readability. Text and visual content feature clearly distinguishable contrasts. Text is displayed with sufficient spacing between letters, lines, and paragraphs.
The website’s display can be customized. You can adjust the settings in your browser and/or operating system to do so.
Alternatives to Color Cues
There are alternatives to color cues that do not rely on color. For example, the website displays the status not only visually but also with text.
Alternatives for Non-Text Content
For content that is not text-based, there are alternatives that do not require sight. For example, the website provides alternative text for photos, icons, and graphics. Videos include an audio track that describes important visual content (audio description).
Enlargement
You can enlarge the display of the content. You can do this using the settings in your browser and/or operating system.
Can be operated using the keyboard
You can use and navigate the website with an external keyboard. This works for all sections and features. Navigation follows a logical order.
When you select interactive elements—such as links or buttons—using the keyboard, they are clearly highlighted (focus indicator).
Support for non-visual output via screen readers / Braille displays
You can navigate and access all areas, content, and features of the app using the screen reader installed on your operating system. This is done either through audio output or via a connected Braille display.
Headings and Captions
The website contains meaningful and well-structured headings and labels.
Links
The links are clearly visible and have descriptive labels.
Audio Output
The website includes audio content in several places, such as audio descriptions in videos. You can pause or stop them and adjust their playback speed and volume.
Listen
The website is accessible to users with hearing impairments or hearing loss. Automatic captions can be displayed here.
Alternatives for Audio Content
For audio content, there are alternatives that do not require hearing. For example, subtitles for videos, text transcripts for audio files, and additional visual cues for auditory signals.
Agility, Range, Strength
The website is accessible to people with limited mobility. This also applies if you have difficulty reaching things or using your strength. You do not need these abilities to use the website.
Can be operated using the keyboard
You can use and navigate the website with an external keyboard. This works for all sections and features. Navigation follows a logical order.
When you select interactive elements, such as links or buttons, using the keyboard, they are clearly highlighted (focus indicator).
Clickable Areas
Clickable areas for interactive elements, such as links or buttons, are large and spaced sufficiently apart. This makes them easy to access and use.
Screen Orientation
The website works with different orientations. You can rotate your screen to either landscape or portrait mode. The layout of the sections, content, and features adjusts automatically.
No complex or simultaneous movements
The website works without complex, path-based, or simultaneous movements.
Speaking
The website works even for users with limited or no ability to speak. It does not require the ability to speak. In addition, there are alternatives that do not require the ability to speak.
Alternatives to Speaking
For situations that require speaking, there are alternatives that do not require it. For example, you can get in touch not only by phone but also in writing.
Cognitive, psychological, neurological, neurodivergent
You can use this website even if you have limited or alternative cognitive, mental, or neurological abilities. This also applies if you identify as neurodivergent.
Clear Structures
The website is clearly organized.
Headings and Captions
The website contains meaningful and well-structured headings and labels.
Links
The links are clearly visible and have descriptive labels.
Easy-to-Understand Texts
The text on the website is written in a way that is easy to understand.
Help with Filling Out Forms
For frequently used fields, you can use the autofill feature of your browser and/or operating system. For example, for address or contact information.
Avoiding Mistakes
The website was designed to help you avoid mistakes.
Correct the error
The website helps you correct errors.
Light and Flash Effects
This website does not contain any light or flashing effects that could trigger photosensitive seizures.
Audio Output
The website includes audio content in several places, such as subtitles. You can pause or stop them and adjust their speed and volume.
Competent Market Surveillance Authority
State Market Surveillance Agency for the Accessibility of Products and Services (MLBF) in Magdeburg (Saxony-Anhalt).
